Troubleshooting Get help to solve problems with MyELT. I’m having trouble logging in to MyELT – My account is not activeYou are trying to log in to MyELT and after introducing your credentials and clicking on Sign in, the following message appears: “Your account is not active”. My course is no longer visible Can't Take Assignment Without Access CodeWhen I look at the list of assignments for my course, I see “Enter content access code” instead of “Take” or “Retake” in the far-right column for the assignment I want to do. What does this mean and what should I do? No Take Button For AssignmentWhen I click Show All to see a list of every assignment for my course, nothing appears in the far-right column for one of them. What does this mean? My course is missing assignments My grades are not updating I can’t record or play back my voice Common Audio ProblemsWhen I answer a question by speaking, the audio doesn’t sound right? Why does this happen and what should I do? Can't Open Resource LinksWhen you click a resource on the companion site, the resource does not open. Contact SupportFind out how to get personal support for MyELT.