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Common Audio Problems

When I answer a question by speaking, the audio doesn’t sound right? Why does this happen and what should I do?

Condition

Here are some common reasons for audio issues and how to solve them:

  • If your computer doesn’t record you at all, use a headset with a microphone and headphone instead of the microphone that is built into your computer or a separate microphone.
  • If there is static when you record or the sound comes and goes, move the microphone further away from your mouth, lower the input volume, and do not touch the microphone while speaking.
  • If you hear breathing or “popping” sounds, move the microphone a little further away from your mouth.
  • If voice is loud sometimes and quiet at other times, speak at a constant volume as you answer questions.
  • If you hear background noise, turn off anything else in the room that is making a sound or go to a quieter place. Also, check the connection between your computer and your headset by unplugging it and then plugging it back in.