Spark Secondary and Adult Student HelpSkip to start of content.

Joined Wrong Course

You joined a course and can access the eBook and activities, but your work is not recorded in your instructor's gradebook.

Cause

When you registered for Spark, you clicked Not studying with a teacher? and got a course key for a self-study course instead of using the course key from your instructor.

Use your instructor's course key to transfer out of the self-study course and into the instructor-led course.

Note Your work is not copied to the new course. You must repeat any activities you have already completed to receive credit in your new course.

Resolution

  1. In Spark, click My Account > My Account.
    Your profile opens.
  2. Locate your self-study course and click Switch to teacher-led course.
    A course tile with the option to switch to a teacher-led course.
  3. Enter your instructor's course key and click Next.
  4. Click Join to confirm.