Spark Primary Student HelpSkip to start of content.

Can't Join Spark Course After Entering Incorrect Course Key

When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.

This problem affects only schools that use a site license for payment instead of access codes.

This is a known issue that will be fixed in an upcoming release.

Resolution

Refresh the page in your browser and start again.