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Joined Wrong Course

You joined a course and can access the eBook and activities, but your work is not recorded in your instructor's gradebook.

Cause

Most likely, when you registered for Spark, you clicked Not studying with a teacher? and got a course key for a self-study course instead of using the course key from your instructor.

Use your instructor's course key to transfer out of the self-study course and into the instructor-led course.

Note Your work is not copied to the new course. You must repeat any activities you have already completed to receive credit in your new course.

Resolution

  1. In Spark, click My Account > My Account.
    Your profile opens.
  2. Navigate to your course and click Switch to teacher-led course.
    Screenshot of My Courses section of the primary student My Account page showing the course name with the "Switch to teacher-led course" link on the right side of the card.
  3. Enter your instructor's course key and click Next.
  4. Click Join.